Auvren Practice Revenue Desk
Request the free audit
For independent veterinary practices

You lost a client this week. You just haven't noticed yet.

Noticing is our job. We work your overdue list, catch the calls your team can't, and put visits back on your schedule. Every Friday, one page: pets recovered, dollars recovered.

$40 per pet that walks back in. First 50 names on us.

No contract. No pricing call.

Three steps. None of them are yours.

You give us read access and a phone forward. We do the rest and report back every Friday.

We audit what's already there

Ninety days of call logs, reminders, and your lapsed-patient list: the visits sitting unclaimed in your own system.

We pick up and follow up

Overflow and after-hours calls answered by trained people under your clinic's name. Overdue patients called, texted, and rebooked to your rules.

You get a schedule and a receipt

Appointments land in your practice software. Every Friday you get one page: who we reached, who booked, who showed.

A real document, not a sales deck.

Six pages, printed and mailed if you want it that way. It names the phone lines, the hours, and the patients. You can hand it to your practice manager and act on it without us.

Free. Back in 72 hours. Yours to keep either way.

Request yours
Sample
Auvren

Practice Revenue Audit

Specimen: independent practice, two doctors · 90 days reviewed
Section 1 · What the phone did
Inbound calls, total3,184
Unanswered or abandoned712
After 6 PM, no voicemail418
Callers who never called back289
Section 2 · Patients waiting on you
Overdue 12–24 months188
Reminders sent, no reply143
Never contacted after last visit64
Conservative recoverable, 12 months
$142,000

Illustrative specimen built on industry benchmarks, no client data behind it. Your audit uses your own logs and your own transaction values. Arithmetic shown on page 5.

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Pricing

Published, because you shouldn't have to sit through a call to hear a number.

Most independent practices we speak with are already spending $750–$3,000 a month across four to nine vendors: phones, reminders, marketing, booking widgets. Put us beside them and decide in daylight.

Start here

Free Audit

$0

Ninety days of call logs and your lapsed list, read by a human. Six pages, yours to keep. No obligation, no pitch. Pricing is already on this page.

Request the audit
Try it on real patients

Pilot

$40 per shown appointment

Your first 50 names are worked free, visits from them included. From name 51 on, you pay only when a patient walks through the door, not per call, not per booking.

Start a pilot
Most practices land here

The Desk

$997 / month
≈ four shown visits a month covers it.

Overflow and after-hours answering, the overdue list worked every week, reminders that get a reply, and one Friday report. Month to month, cancel anytime.

Printed guarantee
Any month it recovers less than it costs, that month is free.
Talk to us about the Desk
The full department · multi-site & growth

Growth Dept

$2,500–5,000 / mo

Everything in the Desk plus wellness-plan enrolment, lapsed-client win-back campaigns, and a named account lead across two or more locations.

Ask about multi-site

The cost of a missed call, in the profession's own numbers.

Your audit measures each of these for your own practice.

95
clients the average practice loses in a year
AVMA practice-trends reporting. Full source list included in your audit.
20–30%
of inbound calls go unanswered at a busy clinic
Veterinary call-tracking studies. We measure your real figure first.
72%
of after-hours callers never leave a voicemail
Answering-service industry reporting. They call the next clinic instead.
~$5,000
lifetime value of one companion-animal client
Varies by region and species mix. We calculate yours from your own ledger.

What are you risking? Very little, on purpose.

Month to month

No annual term, no onboarding fee, no early-termination language. Cancel anytime and we hand everything back.

The guarantee is in the contract

Any month the Desk recovers less than it costs, that month is free. Measured against your practice software, not our dashboard.

Your data stays yours

We never sell, share, or market to your client list. On exit we delete our copies and send you the confirmation in writing.

We answer as your clinic

Your greeting, your triage rules, your boundaries. Callers never learn there's a desk behind the desk, and your team is never undercut.

Questions vets ask at 11 PM.

No. We answer with your greeting, your hours, and your triage rules, and we log every call into your system the way your own front desk would. Regulars hear a warm voice that knows the practice name and the doctor’s schedule.

They keep it, and they stop eating lunch at the phone. We take overflow, after-hours, and the outbound follow-up nobody has time for. Every recovered visit shows up as your front desk’s recall program working better.

No, and we won’t pretend otherwise. True emergencies get routed to whichever ER you name, immediately, on your script. We handle appointments, rebooking, reminders, and the questions that don’t need a doctor.

We work inside Cornerstone, Avimark, ezyVet, Pulse, and most of the common systems, either directly or through your scheduling layer. If yours is unusual, we’ll tell you in the audit whether it’s workable before you pay anything.

The audit is back in 72 hours. Once the Desk starts, the overdue list comes first, because those patients were already yours. New-client calls follow as the after-hours line settles in.

Any month the Desk recovers less than it costs, that month is free, and you can leave anytime with your data and your recordings. We’d rather lose a client cleanly than hold one with a contract.

A staffed desk that treats your existing patient base as the revenue source it is: the overdue list worked, the calls that slip past your front desk caught, no-shows rescued, and the results reported in dollars every Friday. Reminder software notifies people. A revenue desk follows through: replies handled, cost questions answered, bookings closed.

The average practice loses about 95 active clients a year, and a companion-animal client is worth roughly $5,000 in lifetime care, so the yearly leak runs into the hundreds of thousands for a typical independent practice. Your audit replaces those benchmarks with your practice’s own numbers.

Get the audit. Then decide, slowly.

Two questions and four fields. A fifteen-minute walkthrough if you want one, or no call at all. If we're not a fit we'll say so, and you'll still get the audit.

Haroon Qureshi, founder of Auvren
Haroon Qureshi · Founder
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Who owns your practice?

We only work with independents. One tap and we'll know whether to keep going.